Privacy Policy

Effective Date: June 2026

Trinantra Property ("Company", "we", "our", or "us") respects your privacy and is committed to protecting the personal information you provide when using our website and services.

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit Trinantra Property and interact with our website, property listings, and related services.

By using our website, you agree to the practices described in this Privacy Policy.

1. About Trinantra Property

Trinantra Property is a Bali-based real estate agency specializing in luxury villas, land investment opportunities, and premium tropical properties throughout Bali.

We assist clients with property sales, purchases, investments, and related real estate services.

2. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • WhatsApp number
  • Nationality
  • Property preferences
  • Budget and investment requirements
  • Information submitted through inquiry forms
  • Information provided during consultations or communications

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device information
  • Operating system
  • Referring website
  • Pages viewed
  • Time spent on pages
  • Date and time of visits

3. How We Use Your Information

We may use your information to:

  • Respond to inquiries and requests
  • Provide property information and recommendations
  • Arrange property viewings
  • Process transactions and negotiations
  • Communicate updates regarding listings and services
  • Improve website functionality and user experience
  • Analyze website traffic and performance
  • Comply with legal and regulatory obligations
  • Protect against fraud and unauthorized activities

4. Marketing Communications

With your consent, we may send:

  • Property updates
  • New listings
  • Investment opportunities
  • Market insights
  • Promotional materials

You may unsubscribe from marketing communications at any time by contacting us or following the unsubscribe instructions included in our communications.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

  • Improve website functionality
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may choose to disable cookies through your browser settings; however, certain website features may not function properly.

6. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share information with:

  • Property owners and developers when necessary to facilitate inquiries
  • Legal, financial, or professional advisors
  • Service providers assisting with website operations
  • Government authorities where required by law
  • Business partners involved in property transactions

All third parties are expected to handle personal information responsibly and in accordance with applicable laws.

7. International Data Transfers

Because our clients may be located worldwide, your information may be processed or transferred across international jurisdictions.

By using our services, you consent to such transfers where necessary to provide our services.

8. Data Retention

We retain personal information only as long as necessary to:

  • Provide our services
  • Fulfill contractual obligations
  • Resolve disputes
  • Comply with legal requirements

When information is no longer required, we will securely delete or anonymize it where reasonably practicable.

9. Data Security

We implement reasonable administrative, technical, and organizational measures to protect your information from:

  • Unauthorized access
  • Disclosure
  • Alteration
  • Loss
  • Misuse

However, no internet transmission or storage system can be guaranteed to be completely secure.

10. Your Rights

Subject to applicable laws, you may have the right to:

  • Access your personal information
  • Request correction of inaccurate information
  • Request deletion of personal information
  • Object to certain processing activities
  • Withdraw consent where applicable
  • Request a copy of your personal data

To exercise these rights, please contact us using the details below.

11. Third-Party Websites

Our website may contain links to third-party websites, including property portals, social media platforms, and partner websites.

We are not responsible for the privacy practices or content of such third-party websites.

We encourage users to review the privacy policies of those websites before providing personal information.

12. Children's Privacy

Our services are not directed toward individuals under the age of 18.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

Any modifications will be posted on this page with an updated Effective Date. Continued use of the website after changes are posted constitutes acceptance of the revised Privacy Policy.

14. Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

  • Trinantra Property
  • Denpasar, Bali, Indonesia
  • Email: trinantraproperty@gmail.com
  • Website: https://www.trinantraproperty.com/

By using this website, you acknowledge that you have read and understood this Privacy Policy and agree to its terms.